The man help us was wonderful! He help get everything together and load it ! Great customer service !!
great store! Helpful and friendly. Jackson was especially polite and helpful
We don't have a Home Depot in our area, so we traveled to the one in Waynesboro. Everyone was so friendly, even staff that was just walking past us in the aisles. Patty in flooring helped us finalize our flooring needs. She was knowledgeable and very friendly, making us feel welcome. Then Blake was nice enough to help us load in into our van. He too was courteous and friendly. Good customer service needs to be recognized, and both Patty and Blake demonstrated this. I would definitely travel to this one again and recommend them to friends. and family.
Went to Home Depot in Waynesboro, Va last night to look for a new fridge. We walked around looking at different models for at least 15 minutes. Do you know that not one person approached us to ask if we needed help. Nope, not one. Same thing happened when we went looking for carpeting there a few months ago. I don't really know why I bothered to go back thinking it would be different. They wonder why these stores don't make it. THIS IS WHY. So we went to Lowes. We looked a bit and were helped quickly and bought our fridge which will be delivered tomorrow. I wish I could have given it 1/2 star, but oh well.
The outrageously expensive range I ordered at full price through your online store was rescheduled for delivery not once but twice and arrived without an installation kit that wasn't even offered as an add-on accessory option at check out. I spent 1.5 hours of my life bouncing through various service departments only to be told that the cost of this issue would have to be eaten by the local store manager and his salespeople- NONE of whom had anything to do with the order. He could only offer me a $50 discount on the part, which came out of his pocket rather than the online system and word for word said that shopping online is a "buyer beware situation"- about his own company!!! This is terrible practice and I am appalled. I'm doing a major farmhouse renovation and adding a cabin to our property. You can rest assured that not once more cent on my money will be spent at your store which takes its online mistakes out on its in-store real live personnel. Disgusting.
The Home Depot is a US Hardware Store based in Waynesboro, Virginia. The Home Depot is located at 31 Windigrove Dr, Waynesboro, VA 22980, USA.
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