We worked with the manager switching lines over to a new account and he was extremely knowledgeable and had us in and out of the store in no time at all. Out of every AT&T store I've visited this was by far the best experience. VERY friendly and personable. HIGHLY suggest Waynesboro residents use this AT&T Retailer.
Do yourself a favor and go to a corporate AT and T store where you can actually get service. 1 unhelpful employee in the store, 3 walkouts, no stock, a overcharged card they could not refund due to down equipment, and I left without a phone after multiple hours. I go to a different store the next day (a real store) and all my issues were resolved, new phone, in and out in 45 minutes.
The most knowledgeable guys in that store
Beware of this store . This is an "authorized AT&T retailer" which is different from a corporate AT&T branch- I think this is similar to the guys that walk around in Best Buy selling phone deals. And I am going to report this "authorized retailer" to AT&T corporate. I walked in with a broken Iphone 7 and was told I needed to take it to Richmond, they couldn't do anything for the warranty. Reasonable. I then explained I needed the phone for business and I couldn't wait till a trip to Richmond, I was ready to spend an additional 750 on the same model. I was told then they could not sell me a new phone (or any new model in high demand) unless I purchased a new line, because they didn't make any money selling the phones. The sales guys said his cousin runs this store and maybe I could purchase an older model, he brought an opened box out of the back and offered me full retail $550 for it, but the model I had he would not sell me. I've been an AT&T customer for a decade, and to refuse to sell me a phone due to your commission game, while using the AT&T brand, is ridiculous. Will be looking into Verizon soon. Please avoid this store.
They were able to help me get a cheap replacement phone when my LG G4 bricked. A nice store with nice people.
At T is a US Electronics Store based in Waynesboro, Virginia. At T is located at 760 Town Center Dr Suite F, Waynesboro, VA 22980, USA.
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